Integrations with PilotPulse
Connect PilotPulse to your company's systems, third-party tools, and communication channels for seamless automation.
const response = await fetch('https://api.example.com/v1/data/retrieve?company_id=YOUR_COMPANY_ID', {
method: 'GET',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
}
});
const data = await response.json();
curl -X GET "https://api.example.com/v1/data/retrieve?company_id=YOUR_COMPANY_ID" \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json"
{
"status": "success",
"data": [
{
"id": "123",
"name": "Customer Record",
"value": "Updated via API"
}
]
}
{
"error": "Invalid company_id",
"message": "Company not found"
}
Overview
PilotPulse supports a wide range of integrations to connect your AI assistants with communication channels, databases, and third-party services. You can integrate with email providers, WhatsApp, live chat tools, APIs for data retrieval, webhooks for real-time events, and custom connections for syncing standard operating procedures (SOPs) and knowledge bases.
Review your integration requirements and start with the channel or API that matches your workflow. All integrations use secure HTTPS endpoints and support OAuth or API keys for authentication.
Integration Options
Choose from these popular integration types to extend PilotPulse's capabilities.
Communication Channels
Connect to WhatsApp, email, and live chat for customer interactions.
API Data Sync
Retrieve and update system data via REST APIs.
Webhooks & Custom
Handle real-time events and sync SOPs or knowledge bases.
Communication Channels
Set up integrations for email, WhatsApp, and online chats using PilotPulse's channel connectors.
Create WhatsApp Business API Account
Sign up for WhatsApp Business API through Meta and obtain your phone number ID and access token.
Configure in PilotPulse Dashboard
Navigate to Integrations > Channels in your PilotPulse dashboard at https://dashboard.example.com.
Verify Webhook
Test the webhook endpoint: https://api.example.com/v1/channels/whatsapp/webhook.
// Example SMTP configuration
{
host: "smtp.gmail.com",
port: 587,
user: "your-email@gmail.com",
pass: "YOUR_APP_PASSWORD"
}
Update your PilotPulse channel settings with these credentials.
Generate an API key from your chat provider and add it to PilotPulse via the dashboard.
API Integrations
Use PilotPulse APIs to retrieve and update data from your systems. Authenticate requests with your API key in the Authorization header.
Bearer {YOUR_API_KEY}
Your unique company identifier.
Webhooks and Custom Connections
Configure webhooks to receive real-time events from PilotPulse, such as new messages or task completions.
const express = require('express');
const app = express();
app.use(express.json());
app.post('/webhook', (req, res) => {
console.log('Event:', req.body.event_type);
// Process event: e.g., update CRM
res.status(200).send('OK');
});
app.listen(3000);
from flask import Flask, request, jsonify
app = Flask(__name__)
@app.route('/webhook', methods=['POST'])
def webhook():
data = request.json
print(f"Event: {data['event_type']}")
# Process event
return jsonify({"status": "OK"}), 200
if __name__ == '__main__':
app.run(port=3000)
For custom SOP and knowledge base syncing, use the dashboard's custom connector or contact support.
Next Steps
API Reference
Detailed endpoint documentation and SDKs.
Troubleshooting
Common integration issues and solutions.
Test all integrations in a sandbox environment before production deployment.
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