TroubleshootingCannot Invite Member
Troubleshooting

Cannot Invite Team Member

Resolve invite issues in PilotPulse.

Problem

  • Invitations to members are not delivered
  • User can't join your project team

Possible Causes

  • Email address is incorrect
  • User already has an account
  • Spam/junk filter

Quick Fix

Verify email address

Check for typos or extra spaces in the invite email.

Ask member to check spam

Ask your teammate to look for the invite in spam or junk folders.

Re-send the invite

Use the "Re-send Invite" option on your project members page.